Frequently asked questions
We've implemented a system in our cart that automatically calculates and pays your country's respective customs duties and VAT, in locations where this is possible. So you won't have anything to pay when you receive your watch.
For some locations, this option does not exist, and we don't calculate these customs duties into your cart, meaning you'll have to pay said duties at the moment of delivery.
For a watch to be considered Swiss Made, at least 60% of its value must come from Switzerland, its movement must be Swiss, and it must be assembled in Switzerland. That means that a Swiss Made watch may be of great quality while a large part of its components come from abroad.
For greater clarity, we've banked on total transparency and chosen both Swiss and foreign components for their defining features and value for money, rather than to meet the criteria of a misleading label. That's why, although the majority of our models comfortably satisfy the criteria, we've decided not to put the Swiss Made label on our watches.
To avoid excess stock, the gray market and any waste, we decided on a pre-order system. It seemed more logical to only produce the quantities that have already been sold. For that reason, we launch pre-orders for a new edition once or twice a year, each for a period of 2 to 4 weeks. We're generally ready for delivery 9 months later. While you're waiting, we enable you to experience the birth of your watch with a lot of videos and photos.
The NB24 watches have a lug width of 24mm. The straps are compatible with the ANOMALY-01, ANOMALY-02 AND X41 watches. The DAY41 37 and 40mm watches, on the other hand, have lug width of 21mm, and require straps which are not suitable for the other collections.
CODE41 is a community project: the aim is to bring enthusiasts together around a watchmaking project in order to make it a reality. Therefore, production is only launched once a minimum number of members support the project. To say thanks to these people, we grant them a special launch price for the Creator Edition, which just allows us to cover our costs, with no profits. The following series are offered at a "normal" price, though of course this price still remains much lower than that of similar pieces.
Complex and delicate, the production of the NB24's movement has required a lot more manual operations than expected. Although the base takes its inspiration from the architecture of the celebrated Valjoux 7750, a well-known and recognized movement, the modifications that we've made to it have required the production of new components, extending the time needed for production and assembly. In addition, the dial-side peripheral weight has proven more costly than expected, marred by the coronavirus crisis which has led to a shortage of raw materials and a higher cost for the heavy segment.
And yet for all that, we can't stop spoiling our community, and putting you into a difficult economic situation was out of the question; therefore, despite the increase in the cost of the movement, we've exceptionally maintained the minimum mark-up that we applied to the Creator Edition for the Edition 2 (reduced in comparison with the mark-up usually applied to the second editions of our models).